All sales are final.
You can cancel and order and receive a full refund any time BEFORE the product has shipped!
Custom orders are welcome with no deposit, however once order has been placed a cancelation and refund will only be honored if the item is not complete.
Any oil, ointment, soap, powder or organic product can not be returned, however, those products are still eligible for refund, they just can NOT physically be returned.
Custom orders will take a minimum of 5 days prior to being packaged and shipped.
Custom tools etc, once completed I will take pictures and send them prior to packaging and mailing to make sure that you are happy and satisfied prior to shipping.
Returns and refunds need to be brought to our attention within 14 days of shipping date.
You must include the following:
Reason for return
Condition of product, for example, product not opened, container dented etc.
If a product arrives damaged we will absolutely correct it, return may not be required.
Buyer will pay return shipping and once a tracking number or the product has been received, then a refund will be issued, generally shipping will NOT be refunded, just the price of the item.
Oils, powders, ointments, or any organic etc products will NOT need to be returned, once they have shipped they can not come back! That does NOT mean you are not eligible for a refund, they just can not be returned.
Our goal is to provide excellent customer service and top quality products so we will do everything we can to assure you experience both!
ALWAYS REACH OUT TO US WITH ANY CONCERNS!
Thank you!
A Collective of Unique Souls: The Artists of the Mountain Mystical Market
8/23 from 10 am to 2 pm.
Altared Alchemy will have a variety of bone art including a variety of unique cloches, bone wind chimes, and pyrography and painted bone art. Unique large jaw bones and skulls.
Don't miss the fabulous collections of all the local Mountain Mystical Artists!